Delivery Policy

SuperDeli wants to provide you with the best shopping experience at every step of the way. We guarantee that we will do our best to make sure that your order is delivered to you intact and on time.

 

1.     How do we deliver?

 

After you have placed your order, an e-mail will be sent to you to verify that we have received your order. When we receive your order, it will be prepared carefully and transported with our refrigerated trucks that are equipped at the highest market standards. Our professional delivery team will bring it to you, making sure your order stays intact until you receive it. 

 

2.     What is the delivery time?

 

Kindly note that we deliver within 24 hours from date of delivery except for weekends.

 

3.     Where do we deliver?

 

We deliver anywhere within Cairo

 

4.     How much is the delivery fee?

 

The delivery fee is EGP 0. Minimum order: 250 EGP.

 

5.     How do you pay?

 

The payment for your order is made upon delivery. We only accept cash. When you place your order, you will see the total before you check out. The total includes all your products delivery fee .

 

6.     Is it possible to return an order?

 

Because we only have food products, it is not possible to return them. If you do have complaints or questions about your order, please don’t hesitate to contact us on 01101600920. You can also send an e-mail to info@superdelionline.com or a letter to 13T Al Adeeb Aly Adham, Sheraton, Heliopolis, Cairo, Egypt. Our team will always be ready to listen to your comments and to find the right solution for every problem. When an item in your order is damaged upon delivery, we will replace it free of charge.

 

7.     Contact us

 

If you have any further questions, you can contact SuperDeli by sending an e-mail to info@superdelionline.com or by sending a letter to SuperDeli, 13T Al Adeeb Aly Adham, Sheraton, Heliopolis, Cairo, Egypt.

Our team is always ready to help you.

 

 

 

Deli
Seafood
Frozen Fruits & vegetables
Toasts & Crackers
For inquiries

please contact us : 01101600920
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